FAQ
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What is Seedo?
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Seedo is the first fully automatic growing device for all types of herbs.
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How does it work?
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Plant a seed (or a clone!), choose a growing plan, and Seedo will get to work. Seedo implements a custom growth plan for each plant, and can be controlled entirely through our app.
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What do I need to do while my plant is growing?
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Sit back and relax! Your Seedo will keep you regularly updated on your plant’s status through the paired app on your phone. There’s no need for any prior knowledge or experience, Seedo will do all the work for you. The only thing is, if you choose to manually connect the water drainage system, then from time to time you’ll be prompted by the app to fill and empty the water container.
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What comes with my Seedo?
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Along with the Seedo, you’ll get a full growing kit to start with: one nutrient package, two CO2 cylinders, one rockwool grow slab, one air filter, one water filter, and our IOS/Android app.
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What do I need to do when I get Seedo?
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Simply plug Seedo into an electrical outlet, connect it to a water faucet (or use the external water tank), pair your device to your iPhone or Android Seedo app, install the consumables, choose your plan based on the type of strain you planted, and let it grow!
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How heavy is Seedo?
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Seedo weight is approx. 90lbs / 40kg.
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What are Seedo’s dimensions?
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40” x 24.4” x 24.4” / 101 cm x 62 cm x 62 cm.
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Does any smell leak out of Seedo?
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Nope! Seedo is hermetically sealed. Nothing gets in, and nothing gets out.
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Is there a way to extend warranty on the Seedo?
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Not yet, working on it!
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What measures does Seedo take to ensure our privacy?
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Your privacy is of the utmost importance to us!
Customer data is totally separate from machine details – there is no link even within our internal databases. When you call for technical support, we don’t ask for customer details. Only the machine number.
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How much energy does Seedo consume?
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Seedo’s average power consumption is 0.24 kW/h.
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How many watts are your LED lights?
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Seedo uses a full spectrum 144 Watt LED lighting system. The lights keep a short distance from the plant and move as it grows, providing the right amount of energy needed during every growth stage.
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Is there a child safety lock?
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Yep! Seedo can be locked and opened only via phone app.
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Does Seedo come with a warranty?
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Yes! Every Seedo comes with a one year manufacturer’s warranty.
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What happens in case of an electric outage or power break?
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Don’t worry about it. Seedo keeps your plant perfectly safe, as long as the outage is less than 12 hours long.
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Where should I place my Seedo?
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Seedo can be placed in any room with an electric outlet. A room with a water faucet, such as the kitchen, garage or washing room, is the best option. If there is no water supply connection near the machine, you have the option of manually refilling Seedo with water.
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Does Seedo’s size affect the yield?
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Nope! Seedo is extremely space-efficient, and was designed to create ideal conditions for your plant, enabling it to grow and fill the device. Due to our advanced LED system (patent pending) the lights keep ultimate distance of 16” / 40 cm from the plant, and as a result, the yield is high.
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What is the technical help number/ email in the US or EU?
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Tech support, North America: Mon-Fri 9am-5pm PST: +1 (888) 870-0375; [email protected]
Tech support, Europe: Mon-Fri 9am-5pm Belgium: 080070055; Netherlands: 8000226847; [email protected]
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Will Seedo open if my WiFi is shut down?
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The machine can always be opened, unless you locked it with child lock from the application. In that case, the Seedo can only be opened from the app when it is connected to WiFi. The grow program always remains in place and the machine keeps growing regardless of the WiFi connection.
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Will the plug/voltage corresponding to my country?
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Yep! Wherever you order from, the Seedo’s plug and voltage will correspond to your country.
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Might there be any issue with mold or other bacteria growing under the rockwool slab?
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Nope! We’ve done extensive research with our rockwool, and after hundreds of growth cycles we didn’t see any issues with mold or bacteria.
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How much water does Seedo hold?
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The upper water tank holds 2 gallon of water. Together with the water in the lower basin and the water in the slab, the machine holds about 4 gallons.
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If I happen to run into issues like root rot, can the Seedo flush out the rockwool?
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Yep! The rockwool is flushed with new water and solution every few days, according to the plant’s needs. Due to constant circulation of water in the lower basin, there’s no rot.
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How often does the rockwool slab need to be replaced?
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Since the whole slab gets saturated with solution during the grow cycle, for every new grow the rockwool needs to be replaced (along with the rest of the consumables!)
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Do you need to germinate seeds before planting them in the Seedo?
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Germinating is not necessary! Just plant the seed and let your Seedo take over.
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How many plants can I grow in each cycle?
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Seedo can grow up to 5 plants at once. If you grow more than one plant, you’ll have to spend a bit of time trimming.
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Does Seedo use any pesticides?
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Hell no! Seedo is an airtight system. No germs can enter it, so there’s no need for pesticides.
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What can I grow in my Seedo?
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In addition to medicinal herbs, Seedo can grow any type of greens (e.g. lettuce, kale, wheatgrass), herbs (e.g. parsley, dill, basil, spinach), vegetables and fruits (e.g. cherry tomatoes, bell peppers, strawberries), and even flowers!
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What’s in the Seedo-packaged nutrients?
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Our nutrition system was developed by a dedicated agronomist, and created especially for hydroponic growing within a relatively compact size. Our carefully selected nutrition is comprised of 100% natural ingredients and all the minerals required for sprouting, growing and flowering.
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Do you sell seeds?
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We don’t sell seeds, but there’s plenty of places to buy them!
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How do we get extra consumables?
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Once shipping to your country commences, you will be able to order all extra consumables (CO2, nutrients, etc) from our online Seedo Store, which is under construction at the moment. They’ll be delivered to you from your local logistics center.
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How many nutrient kits are needed per cycle?
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Each grow cycle (3 mo.) uses 1 nutrient kit.
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Where does Seedo ship?
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Currently, we ship to North America, Canada, and Europe.
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What is the cost of shipping?
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$350, plus/minus $50.
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Will you automatically charge my credit card for the entire balance?
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We’d never! Just before shipping you the device, we’ll email you to complete the remaining balance + shipping and tax. We’ll also ask you to verify all your personal information, including your shipping address.
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Will you save my credit card information?
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We won’t.
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What’s your return policy?
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You can cancel your order at any time prior to shipping!
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